WHAT CLIENTS HAVE TO SAY...

inton out of Nanaimo that would be part of the "class act". They were impressed!!!! The house coats and cookbook were wonderful as well. Thank you, again. Just looking at the pictures in that book makes me gain weight. We limped into Tortola because one of the engines wasn't working so we missed one of our snorkel trips, but they deducted that off our bill. The hotel you sent us to in Ft. Lauderdale was beautiful and we enjoyed that very much. Even with all the little things that were unusual to Holland America we'll still travel with them again and with you. Thank you so much!

Thanks for the wine and robes. In speaking with others on the ship, you had a very sharp pencil. We heard one story, where people from Saskatchewan (John and Carmel Beattie) read the add and checked the price with their own travel agent. The agent said they couldn't come close to the price and asked if they felt they could trust your office. Mr. Beattie checked you out through the Better Business Bureau and following that, they booked their cruise. Great job, and enjoyed the onboard welcome and parting as well. Thanks Dave.

I never before have had a travel experience quite like this. I called this company and Dave picked up the phone and began to chat with me. We talked about the Alaskan cruise ships and all of the available itineraries and Dave gave me his thoughts on which he felt would best suit our needs. We were on the phone for 45 minutes and it felt like I was on the phone with my very best friend. He was charming, thoughtful, thorough, and made me feel valued. I have never in my life felt that way about any travel agent that I have worked with in the past. To make this an even more memorable experience, I received a phone call in the weeks leading up to our cruise asking if I would like an upgrade to a balcony suite. Dave felt this was a really great price and a great idea and so I took him up on the offer. The cruise was magical as a result of the upgrade, and had I not booked with Dave, we would likely havent of had the experience that we did. I have never before been contacted by a travel agent for an upgrade before, nor have I been taken care of as well by any other agent in the past.

Thanks Dave for the great experience. We look forward to working with you again in the future!

ms Zuiderdam is a grand ship and our stateroom worked out well with the verandah.  We did enter the ports in the Yucatan but after Colombia the ports (due to H1N1) were changed to Costa Rica, Nicaragua and Guatamala.   Long cruise from there to LA (five days) but under the circumstances the best they could do.  Captain Turner kept us informed (even when he was not sure where we would end up) but at least it made us less anxious.

Loved Holland America - the service was great, the food was universally first rate and the ship and accommodations were wonderful. If the airline morons hadn't intervened, we might have said it was flawless. Coming back was fine - I guess that they didn't care too much as long as we were leaving, but getting through Pearson was more than difficult. The remainder of this year looks a little dicey as we are in the midst of re-doing the kitchen, but next year for Europe is in our sights! Thanks again, talk to you.

That rib-eye steak I had in the Pinnacle Grill was the absolute best steak that I have ever had in my entire life, without exception. The upgrade was nice and the hotels great. We will definitely be coming back to you when next the urge surfaces.

I'd sure like to know how you can book us into the Hilton Marina and Embassy Suites hotels, and fly us there, and get us on that cruise, all for that price...oh, and I forgot the Pinnacle...and, fyi, we had an inner on the LP deck - what a great place - so much nicer than the lower decks!

Very nice trip...we met a lot of your other customers - we were going to have a party together...

We definitely will talk more in the next few years ... Keep up the good work!

The package was the best deal I could find anywhere. Everything went without a hitch and no hidden costs or fees, and I would like to add that I am very glad that I took your upgrade offer - we were really treated royally!

I would have no hesitation in booking with you again and recommending you to friends and relatives.

All went well on our arrival at the San Diego airport – being shuttled to the hotel, served “happy hour” drinks that evening and enjoyed a very adequate breakfast buffet the next morning.  We were further delighted that the hotel shuttled us to the dock where we boarded the MS Zaandam.

The sixteen-day cruise was all we had hoped for.  Holland American Cruise Lines do a great job in cuisine, entertainment and service.  Thank you so much, also, for our wonderful Pinnacle Grill dinner which you included in our package – it was an exquisite dining experience.

To arrive at our very own dock in Vancouver was a great way to end our voyage – no worry about extra poundage in our luggage from all the souvenir shopping!

On behalf of our travel partners, Bob & Helen and ourselves, thanks again, Dave, for a job well done.

Our first surprise was the hotel in Florida. It was fabulous! I thought we were in a scene from Miami CSI. The food, the ambiance, the room were all awesome! Very Florida, you understand. Our second surprise came when we opened the door to our cabin SY6113 and discovered it was very roomy with a couch and 2 chairs and a king size bed with a deck that had 2 lounge chairs, and a table and chairs. The bathroom was huge too.....double sinks, jacuzzi tub, and separate glass shower. The entire experience far exceeded our expectations from the happy attentive room stewards, to the vast variety of food, the pool drinks were served icy cold and fast, and our shore excursions were incredible adventures. Mexico isn't the skanky place I remembered it to be from 25 years ago. We ate many meals in Mexico while on shore excursions and no one felt ill afterwards.

I am so glad we took a chance and trusted Dave! He really knows what he's talking about, and we will definately book another trip from
Dave. Hey Dave, don't forget us when you plan the trip to Africa!!! This was by far the best holiday my husband and I had ever been on.

Holland America went above and beyond our expectations, even baking us a marvelous fresh cream chocolate cake for a birthday party we held on board. The staff on the ship (who work thier tale ends off) were always smiling and genuinely seemed happy to help out. I didn't want to get off the ship, and find it hard adjusting to life at home, can't wait till we can take off again on a brand new adventure!!!

The other bonus, we met so many kind and interesting people. We were never bored and we were probably the youngest couple on board in our 40's and 50's! There is so much to do that the days just whizzed past........or, I could laze around the pool or chill out on my very own personal verandah if I wanted to.

Thank you Dave for guiding us and honestly telling us what to expect.......except you were wrong.........IT WAS WAY BETTER THAN YOU DESCRIBED!